Privacy Policy

1. Introduction

At Farm House Booking, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: Name, email address, telephone number, postal address, payment information, and other identifiers by which you may be contacted online or offline.
• Profile Information: Username, password, account preferences, and profile picture.
• Booking Information: Dates of stay, number of guests, special requests, and communication with hosts.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Information: Information about how you use our website, products, and services.

3. How We Collect Your Information

We collect information through:

• Direct Interactions: Information you provide when creating an account, making a booking, filling out forms, or corresponding with us.
• Automated Technologies: As you navigate through our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
• Third Parties: We may receive information about you from various third parties, such as analytics providers, advertising networks, and search information providers.

4. How We Use Your Information

We use your information for the following purposes:

• To create and manage your account
• To process and manage your bookings
• To provide customer support
• To improve our website and services
• To personalize your experience
• To communicate with you about promotions, offers, and news
• To ensure the security of our website and services
• To comply with legal obligations

5. Disclosure of Your Information

We may share your personal information with:

• Hosts: When you make a booking, we share your information with the host of the property.
• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose your information where required by law or to protect our rights or the rights of others.

6. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to request the deletion of your personal information
• The right to restrict the processing of your personal information
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@farmhousebooking.com.