Frequently Asked Questions
General Questions
What is Farm House Booking?
Farm House Booking is a platform that connects travelers with unique farmhouse accommodations. We help you discover and book authentic farm stays, countryside retreats, and rural getaways across various locations.
How do I create an account?
To create an account, click on the "Sign Up" button in the top right corner of the page. You can register using your email address and password, or you can sign up using your Google account for a quicker registration process.
Is my personal information secure?
Yes, we take data security very seriously. We use industry-standard encryption and security measures to protect your personal information. For more details, please review our Privacy Policy.
Booking Questions
How do I make a booking?
To make a booking, search for your desired location and dates, browse available farmhouses, and select the one you like. Review the details, select any additional packages or amenities, and proceed to checkout. You'll need to be logged in to complete your booking.
Can I cancel my booking?
Yes, you can cancel your booking, but cancellation policies vary by property. Some farmhouses offer free cancellation up to a certain date, while others may have stricter policies. The cancellation policy is clearly displayed on each property's page before you book.
How do I modify my booking?
To modify your booking, go to your dashboard, find the booking you want to change, and click on "Modify Booking." Depending on the property's policy, you may be able to change dates, guest count, or add packages. Some changes may incur additional fees.
What payment methods do you accept?
We accept all major credit cards, debit cards, and select digital payment methods including RazorPay. Payment options may vary by location, and all transactions are securely processed.
Farmhouse Questions
Are the farmhouses verified?
Yes, all farmhouses listed on our platform go through a verification process. We check for quality, safety, and accuracy of the information provided. Many properties are personally visited by our team to ensure they meet our standards.
What amenities do farmhouses typically offer?
Amenities vary by property, but many farmhouses offer features such as swimming pools, outdoor spaces, barbecue areas, farm activities, and scenic views. Each listing details the specific amenities available, and you can filter your search based on the amenities you prefer.
Can I bring pets to the farmhouse?
Pet policies vary by property. Some farmhouses welcome pets, while others do not allow them. You can find this information in the property details, and you can also filter your search to show only pet-friendly options.
Account & Support
How do I reset my password?
To reset your password, click on "Login," then select "Forgot Password." Enter your email address, and we'll send you instructions to reset your password. Follow the link in the email to create a new password.
How do I contact customer support?
You can contact our customer support team through the "Help" page, where you'll find contact information and a support form. Alternatively, you can email us directly at support@farmhousebooking.com. Our team is available to assist you 7 days a week.
Can I list my farmhouse on your platform?
Yes, we welcome new farmhouse listings! To list your property, create a manager account and follow the steps to add your farmhouse details, photos, amenities, and availability. Our team will review your listing before it goes live on the platform.
Still have questions?
If you couldn't find the answer to your question, please contact our support team.
Contact Support